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Terms and Conditions

Effective Date: 14-04-2026

Welcome to Bhatts Kitchen. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.

1. Definitions

  • “Company”, “We”, “Us”, “Our” refers to Bhatts Kitchen
  • “User”, “You” refers to anyone accessing or using the website
  • “Services” refers to food ordering, table booking, and delivery

2. Use of Website

You agree to:

  • Use the website only for lawful purposes
  • Provide accurate and complete information
  • Not engage in fraudulent or abusive activities
  • Not attempt to disrupt or damage the website

We reserve the right to restrict access for violations.

3. Account and Orders

  • Users may be required to provide personal details to place orders
  • You are responsible for maintaining the accuracy of your information
  • Orders once placed are subject to acceptance and availability

4. Menu, Pricing, and Availability

  • Prices listed on the website are subject to change without notice
  • Menu items may be unavailable due to demand or supply issues
  • Images are for representation purposes only

5. Payments

  • Payments must be completed through authorized payment methods
  • Orders will only be confirmed after successful payment
  • In case of payment failure, the order will not be processed

6. Order Acceptance and Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders due to:
  • Unavailability of items
  • Incorrect pricing
  • Suspected fraudulent activity

In such cases, refunds will be processed accordingly.

7. Delivery Terms

  • Delivery timelines are estimates and may vary
  • Delays may occur due to traffic, weather, or high demand
  • Customers must be available to receive orders

8. Table Reservations

  • Table bookings are subject to availability
  • We reserve the right to cancel or modify reservations
  • Customers are expected to arrive on time

9. Intellectual Property

All content on this website (text, images, logos, design) is the property of Bhatts Kitchen and may not be used without permission.

10. Limitation of Liability

Bhatts Kitchen shall not be liable for:

  • Any indirect or incidental damages
  • Delays or service interruptions beyond our control
  • Loss caused due to incorrect information provided by users

11. Indemnification

You agree to indemnify and hold harmless Bhatts Kitchen from any claims, damages, or losses resulting from your misuse of the website.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Puducherry.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

14. Contact Information

Bhatts Kitchen
Mango Tree Food Court, 12, Sri Aurobindo St, Heritage Town, Puducherry – 605001
+91 7540044075

 bhattskitchen2017@gmail.com

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